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Orders
Below are some of are common questions about orders
What materials are used in your home decor products and accessories?
Our products use premium materials including solid wood frames, stainless steel kitchenware, energy-efficient LED lighting, food-safe ceramics, and natural fabrics. All items meet safety standards with detailed specifications listed on each product page.
How do I choose the right size decor items for my space?
Check product dimensions on each item page. For wall art, hang 57-60 inches from floor. For table decor, use the "rule of three" for arrangements. We offer free virtual styling consultation for orders over $150.
Can I mix items from different collections?
Yes! Our collections are designed to work together. Stick to 3-4 main colors and mix textures for best results. Contact design@siddecor.com for free color consultation on orders over $200.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
How long does shipping take and what are the costs?
3-7 business days. Express shipping: 1-2 days. Free shipping on orders over $75. All orders include tracking. Same-day local delivery available within 25 miles of our showroom.
What is your return policy?
30-day returns from delivery (60 days during holidays). Items must be unused in original packaging. Contact returns@siddecor.com for authorization. Free return shipping on orders over $75, otherwise $8.99 fee applies.
How do refunds and exchanges work?
1-2 days processing, 3-5 days to appear on card. Exchanges: Available for different colors/sizes of same item. Store credit option: Get 10% bonus value. Contact support@siddecor.com for assistance.